Frequently Asked Questions
General questions
Are your shoes original?
@ eXpokos we sell original Nike shoes. Each pair of shoes comes with its original box and accessories.
Free delivery worldwide. Does it mean I should pay the delivery when I receive the shoes?
No. The delivery is included in the price of shoes. We closely collaborate with EMS (Express Mail Service) and operate large number of expeditions that enables us to decrease the cost of delivery.
Can you give me any discounts?
@ eXpokos there is a dedicated section “Special offers” where you can find discounted shoes.
If I want to buy some large quantities of shoes, do you have any special offers?
Sure. If you want to buy more than 5 pairs, please mail us at contact@expokos.com with your inquiries. We will be happy to provide you the most competitive prices.
Order / Delivery
Can I ask for delivery to a different address than my address registered in Paypal?
Yes. While proceeding the payment, there is a shipping information field where you can fill any other shipping address you wish. If you have any issues concerning the filling in the address, please send the address you wish Nike shoes to be delivered to contact@expokos.com
What countries are available for delivery?
Practically we can delivery to any country you wish. Although, if for some particular reason we cannot deliver to a specific country, your order will be cancelled and money reimbursed.
How can I know that my order was shipped?
After your order is placed, you will receive the receipt of your order. Please allow us one or two days to treat your order and make the expedition. Then you will receive to your email the tracking number. You can track your delivery online by filling-in your tracking number in the form here: Online delivery tracking
How soon I will receive my shoes?
Usually it takes 5 – 7 days for delivery in Europe and 7 – 9 days to delivery in Northern America region (USA, Canada). You can track your delivery online by filling-in your tracking number in the form here: Online delivery tracking
Products
I bought a pair of Nike shoes and I received a mail that it is out of stock now and my money was debited. What to do?
In fact, it happens sometimes that several orders are placed simultaneously or someone has ordered a large quantity through offline order. In this case, you will be suggested to choose another model of Nike Shoes and send your order back through email to contact@expokos.com. If you do not want any other pair of Nike shoes, then we will reimburse your money.
I bought a pair of Nike shoes and I received a mail that there is no my size available. How to do?
In fact, it happens sometimes that several orders are placed simultaneously or someone has ordered a large quantity through offline order. In this case, you will be suggested to choose another model of Nike Shoes and send your order back through email to contact@expokos.com. If you do not want any other pair of Nike shoes, then we will reimburse your money.
When will you be getting new models?
We constantly update our Nike shoes offer. Please come visit @eXpokos frequently and we are sure that you will find what you need.